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 - If you purchased your FACCEX® online from, you can benefit from our return policy and return your purchase within 14 days from the date of receiving the delivery.

  - If you opt for using your rights of return, you are obliged to return the purchase to "Intelligent Formula", Ltd. within a period of 14 days. 

  - The consumer is responsible for preservation of product quality and safety during the implementation period of his or her return rights. This means that the purchased article cannot be used, and its packaging must be retained in flawless condition.

 - According to legislation of Republic of Latvia, "Intelligent Formula", Ltd. is liable to refund the consumer the sum paid for the article as soon as possible, but no later than 30 days from the moment the consumer has sent a written request that states his or her wish to withdraw from the purchase. Shipping and handling costs are non-refundable, except in case when the product does not comply with the purchase agreement.

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